How do I contact Customer Support?
Call our support line at 587-355-8715, 7 days a week from 8:00 AM to 9:00 PM local time. Or you can email us at info@ditchthekitch.ca for any inquiries.

Can I reserve a delivery or pickup time ahead?
You can select a convenient delivery or pickup window at any time while placing your order by clicking "Schedule Order”.  Select date and select time of your preferred schedule ahead.

What happens if a product is missing from my order?
If you are dissatisfied with a product upon delivery or pickup, notify your driver or merchant. Contact Customer Support within 48 hours at 587-355-8715 to help resolve the issue.  Chat is available thru the website and our apps.